Privacy Policy

Last updated: September 17, 2026

InfluenceForge AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SaaS platform and services.

1. Data Controller

The data controller for this Service is:

  • Company Name: InfluenceForge AI
  • Registered Address: 81 Science Park Drive, #02-03, The Chadwick, Singapore 118258
  • Privacy Contact: privacy@influenceforge.ai
  • Data Protection Officer: Not applicable

2. Information We Collect

1.1 Creator Information

When you use our platform, we may collect:

  • Profile information (username, display name, email)
  • Social media profile data and public content
  • Shipping address and contact information
  • Engagement metrics (followers, likes, comments)
  • Content performance data

1.2 Brand/Advertiser Information

If you register as a brand, we collect:

  • Account credentials and contact information
  • Brand name and company details
  • Product information and campaign data
  • Billing and payment information

1.3 UGC Content

When creators post content featuring your products, we may collect and store:

  • Social media posts and captions
  • Images, videos, and multimedia content
  • Engagement metrics on posted content
  • Platform-specific identifiers

3. How We Use Your Information

We use collected information to:

  • Provide and improve our AI-powered matching services
  • Facilitate product seeding campaigns between brands and creators
  • Track shipment deliveries and content performance
  • Generate analytics and ROI reports for brands
  • Send transactional emails about campaigns and content
  • Ensure platform security and prevent fraud

4. Information Sharing

We do not sell your personal information, including as defined under applicable data protection laws such as CCPA.

We may share your information with:

  • Brands: Creator profiles and shipping addresses for campaign fulfillment
  • Creators: Brand and product information for campaign participation
  • Service Providers: Payment processors, shipping carriers, and email services
  • Legal Requirements: When required by law or to protect our rights

Payment Processing: All payment card data is processed by Waffo Pancake, our PCI-DSS compliant payment processor. Complete card numbers are never stored on our servers.

5. Cookie Policy

We use cookies and similar technologies to maintain your session, remember preferences, and analyze platform usage. You can control cookie preferences through your browser settings.

6. Data Retention

We retain your personal information for the following periods:

Data Type Retention Period Disposal
Account Information Active period + 2 years Secure deletion
Transaction Records 5 years Archive or delete
Customer Support Records 3 years Secure deletion
Security Audit Logs 12 months Secure deletion

You may request deletion of your data at any time by contacting us at privacy@influenceforge.ai.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Data portability
  • Withdraw consent
  • Lodge a complaint with your local data protection authority

We will respond to all requests within 30 calendar days.

8. Data Security

We implement the following security measures:

  • Transmission encryption: TLS/HTTPS for all data in transit
  • Storage security: Passwords and sensitive data are encrypted or hashed
  • Access control: Principle of least privilege; employees sign NDAs
  • Regular audits: Periodic security audits and vulnerability scanning

In the event of a data breach affecting your rights, we will notify you and relevant authorities within 72 hours of discovery.

9. International Data Transfers

Our servers and service providers may be located in various countries, including the United States and Singapore. When transferring data internationally, we ensure protection through:

  • Data Processing Agreements incorporating Standard Contractual Clauses (SCCs)
  • Transfers only to recipients providing equivalent data protection
  • Compliance with applicable data protection frameworks

10. Children's Privacy

Our service is intended for users who are 18 years of age or older. We do not knowingly collect personal information from individuals under 18. If you believe a minor has provided us with personal data, please contact us immediately at privacy@influenceforge.ai and we will promptly delete such information.

11. Cookies & Tracking Technologies

Type Purpose Can be disabled
Strictly Necessary Maintain login, core functions No
Functional Language preferences, settings Yes
Analytics Anonymous usage statistics Yes
Marketing Targeted advertising (if applicable) Yes

12. Policy Changes

We may update this Privacy Policy from time to time. For significant changes, we will notify you at least 15 days in advance via email or platform notice. The "Last Updated" date at the top of this page reflects the effective date.

13. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

Back to Home