Refund Policy

We want you to be completely satisfied with InfluenceForge AI. This Refund Policy outlines how we handle refund requests for subscription payments.

1. Subscription Refunds

All subscription payments are processed through Waffo Pancake, our Merchant of Record and payment processor. Refund requests are handled on the following basis:

• Within 14 days of purchase: Full refund available for annual plans.
• Monthly plans: Full refund if requested within 48 hours of the initial charge.
• After 14 days: No refunds are provided for the current billing period, but you can cancel at any time and service continues until the end of the paid period.
• Downgrades: Changes to lower-tier plans take effect at the next billing cycle; no prorated refunds are provided.

2. How to Request a Refund

To request a refund, please contact our support team at support@influenceforge.ai with your account email and reason for the request.

3. Processing Time

Approved refunds are typically processed within 5-10 business days. The refund will be returned to the original payment method used for the purchase.

4. Chargebacks

If you dispute a charge through your bank or credit card company (chargeback), your subscription will be immediately suspended pending resolution. Chargebacks may result in account termination.

5. Product Costs

Please note that product shipping costs are separate from subscription fees. Product costs paid to shipping carriers or for physical products are non-refundable as they are paid directly to third-party providers.

6. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be posted on this page with an updated revision date.

7. Contact Us

For refund requests or questions about this policy, contact us at:
support@influenceforge.ai